Effective date: 8 July 2026 • Last updated: 8 July 2026
This Privacy Policy describes how the Sivagangai Electricity Distribution Circle Employees Co-op. Thrift and Credit Society Ltd., Sivagangai ("SGEDCS", "the Society", "we", "us" or "our") collects, uses, stores and protects personal information when you visit ebsocietysvg.com (the "Website"), contact us, or use our member services.
1. Who We Are
SGEDCS is an employees' co-operative thrift and credit society registered under the Tamil Nadu Co-operative Societies Act (Reg. No. R.S.844), established in 1983. Our registered office is at TNEB Office Complex, Main Road, Sivagangai — 630561, Tamil Nadu, India.
2. Information We Collect
Information you provide to us
- Contact details — your name, phone number, email address and the contents of your message when you contact us through the Website, by email, phone or WhatsApp.
- Membership information — when you apply for membership at our office, we collect identity documents (Aadhaar/PAN), salary certificate, photographs and bank account details as required under co-operative regulations.
- Transaction information — records of your savings, deposits, loans, repayments and dividends maintained as part of providing member services.
Information collected automatically
- Our Website does not itself set tracking cookies or run analytics. Our hosting and content-delivery providers (such as Cloudflare) may collect standard technical logs — IP address, browser type and pages visited — for security and performance purposes.
3. How We Use Your Information
- To respond to your enquiries, complaints and suggestions, including sending you an acknowledgment email when you submit our contact form.
- To process membership applications and provide member services such as savings, loans and dividends.
- To send you service-related communications — for example loan status updates, payment reminders and scheme announcements — by phone, SMS, email or WhatsApp.
- To comply with our legal obligations under the Tamil Nadu Co-operative Societies Act and other applicable laws, including audit and record-keeping requirements.
- To protect the security of our Website, members and records.
4. Communications via WhatsApp
The Society may use the WhatsApp Business Platform to communicate with members and enquirers who choose to contact us on WhatsApp or who opt in to receive updates. If you communicate with us on WhatsApp:
- Your messages are processed by WhatsApp/Meta in accordance with the WhatsApp Privacy Policy.
- We use your WhatsApp number and messages only to respond to you and to send communications you have opted in to receive.
- You may opt out of WhatsApp communications at any time by replying "STOP" or contacting us using the details below.
5. How We Share Information
We do not sell, rent or trade your personal information. We share information only:
- With regulatory and government authorities (such as the Co-operative Department and auditors) where required by law.
- With service providers who help us operate — such as our website hosting provider and communication platforms (email, SMS, WhatsApp) — strictly for the purposes described in this policy.
- With TANGEDCO payroll, for salary-deduction-based savings and loan repayments that you have authorised as a member.
6. Data Security
We take reasonable technical and organisational measures to protect your information, including secure storage of member records, restricted access within the Society's office, and HTTPS encryption on our Website. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
7. Data Retention
Member and transaction records are retained for the periods required by the Tamil Nadu Co-operative Societies Act and associated audit rules. Enquiry correspondence is kept only as long as needed to resolve your query and for a reasonable period thereafter.
8. Your Rights
Subject to applicable law, you may:
- Request access to the personal information we hold about you.
- Ask us to correct inaccurate or incomplete information.
- Ask us to delete information that we are not legally required to retain.
- Opt out of non-essential communications at any time.
To exercise any of these rights, contact us using the details in Section 11.
9. Children's Privacy
Our Website and services are intended for adults — employees of TANGEDCO. We do not knowingly collect personal information from children under 18.
10. Changes to This Policy
We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised "Last updated" date. Continued use of the Website after changes constitutes acceptance of the updated policy.
11. Contact Us
If you have any questions about this Privacy Policy or how your information is handled, please contact:
- Society: Sivagangai Electricity Distribution Circle Employees Co-op. Thrift and Credit Society Ltd.
- Address: TNEB Office Complex, Main Road, Sivagangai — 630561, Tamil Nadu, India
- Phone: +91 93614 36594
- Email: info@ebsocietysvg.com
